Just a note from our medical assistants/ office staff....  

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Hello! Thank you so much for choosing Cross Keys Pediatrics and Family! It is our pleasure to provide you with top customer service, convenience and low fees. We wanted to give you a few quick tips to ease the administrative side of your visit! Thank you : )

  • Please follow the directions on the main office line 410-323-1144 after hours, for the after hours on call medical provider phone number (989-975-6433, accepts text messages as well).
  • We are always available to help at all times of the day.
  • If phone lines are busy during the day, please try email (crosskeyspeds@live.com) or book an appointment through Facebook, and we will assist you right away. After hours line should only be used after hours.
  • We are pleased to be able to accommodate every sick child into our schedule and have enough medical provider staff present each day to allow this. While it is our goal to accommodate your specific time, it may not always be possible. 
  • Please arrive 15 minutes early for your appointment and remember to bring all updated insurance and demographic (phone number and address).
  • If possible, please bring any forms you need for your child to his/her annual visit.  We do not charge for forms. :)
  • ADHD medication follow up are scheduled every 3 months so we can ensure your child is on the correct dose and is tolerating the medicine well.  For college students, these can be stretched out to every 6 months. Medchecks can now be be done via Telemedicine for patient convenience : ) 
  • requesting records will be dealt with the management. You are always entitled to your records.

  • Cash Fees / Non Insurance are as follows:

  • VFC vaccines are used if patient is underinsured or has no insurance.

  • $35 total for flu vaccine with administration if not billed to insurance

  • $10 vaccine admin charge per vaccine plus *Cost of vaccine if travel related vaccine / extra vaccine

  • $50 well check / physical / travel related vaccine appointment

  • $40 sick visit/follow up

  • Thank You!