Just a note from our medical assistants/ office staff....  

Hello! Thank you for choosing CrossKeys Pediatrics! We wanted to give you a few quick tips to ease the administrative side of your visit!

 

  • We start answering phones at 8:30 am. Please be patient, we will give every call the same quality time.
  • We do our best to add every sick child into our schedule. While it is our goal to accomodate your specific time, it may not always be possible.
  • We charge a flat fee of $15 per form. Payment will need to be collected before we can give forms to the provider.  Payment can be made in person when dropping off printed forms, or you can mail in forms with payment included.  Forms should please not be emailed or faxed in.  Please allow our providers at least 48 business hours to complete them.
  • Please do your best to update the office with any insurance, phone number, or address changes.
  • Cancelled appointments who have not called 24 hours in advance (or 4 hours in advance if it is a same day sick visit) will be charged a flat fee of $25.
  • Kindly allow us 24 hours notice for any Referral needed.
  • ADHD follow ups are scheduled every 3 months so we can ensure your child is on the correct dose and is tolerating the medicine well.  For college students, these can be stretched out to every 6 months.

 

Thank You!